December 4, 2019 Tokyo, Japan Travel   Full-time  
Stepfirst
CRUISE PROJECT SUPERVISOR
GINZA, TOKYO

Expanding Travel, Events, Management company are looking for an experienced person to work in our Cruise Department.JOB DESCRIPTION

To effectively plan and manage the overall Passenger Turnaround & Pre/Post Land Programs for our various cruise clients calling in Japan. This includes the associated supporting tasks i.e. transfers, passenger check-in arrangements, hotel accommodations, etc.

Responsibilities

KEY RESPONSIBILITIES

• Plan and supervise overall on-pier Turnaround Day Operation including check-in, transfers & luggage handling.

• Plan and supervise overall on-site Pre/Post Land Program Operation including hotel check-in, airport/ port transfers, Shore Excursions & luggage handling.

• Secure, manage & maintain hotel room blocks as required for the Pre/Post Land Programs

• Create & implement new tour products to satisfy Pre/Post Land Programs

• Facilitate all related accounting processes associated with both Turnaround and Pre/Post Land Programs operations e.g. invoicing our cruise clients, negotiating supplier tariffs

• Other duties as assigned by the CM

Skills

REQUIRED SKILLS

• Conversational English
• Good Customer Service Skills
• Excellent problem-solving skills
• High level of Organizational Skills
• Computer literacy in Microsoft Office Suite
• Fluent in Japanese JLPT N1 – (written and spoken)
• Minimum 3-year experience in a similar capacity

Qualifications

None

Educational Requirements

None

Experience Requirements

Cruise Experience
Japanese and English

Apply
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