May 12, 2020 Tokyo, Japan Presales Engineer   Full-time  
Stepfirst

Pre-Sales Engineer

Tokyo
Background

A dynamic, fast-growing software company whose list of clients includes major global financial institutions and corporations. We offer a complete line of software tools in the risk management, compliance and financial control areas.Our technology combines object-oriented programming, relational database technology, graphical user interfaces and sophisticated financial models. Headquartered in New York with regional offices across the world. Our clients include most of the Tier 1 international financial institutions.

Job Description:

The Pre-Sales function provides deep domain knowledge and solution design expertise throughout the sales cycle by supporting customer engagements via activities such as gathering requirements, solution design, developing proof of concepts, demonstrating solution capabilities and specifying deliverables.

Responsibilities

The Pre-Sales Consultant works in close partnership with the Client Relationship Executive who leads the business, contractual and commercial engagement with the customer and is critical in the handover of the engagement to the implementation/delivery team post signature, helping ensure continuity between specification and delivery.

The successful candidate will typically have 5+ years’ financial industry experience with a proven track record in supporting the sale of software solutions in complex and challenging environments.

This role is pivotal to the sales process, requiring coordination with colleagues in Sales, Account Management, Product Management, as well as with third-party partners. To be successful you will need a structured but creative approach to problem solving, have tenacity and the ability to manage multiple stakeholders, spot project risks and opportunities and be able to prioritize quickly.

The position responsibilities include:

Requirements clarification, specification and documentation
Solution technical design
Technical customer presentations
Proof of Concept delivery including development/integration work
Product/Solution demonstrations
Coordination with developers/third parties
     
Respond quickly to customer needs, working with urgency to propose creative solutions that deliver demonstrable value

Coordinating RFP and RFI responses

Act as an advocate for customer needs to the business and product teams escalating issues quickly

Managing change control strictly, avoiding scope creep and mismatched expectation

Other duties as assigned

Skills

Requirements:

Strong technical background in financial solutions with experience in design and/or development

Strong financial markets knowledge with solid understanding of how different market participants interact and connect

Experience engaging and coordinating with business, technical and operations stakeholders

Creative thinker and ability to generate new ideas

Strong presentation skills (verbal & written)

Ability to organize and execute a pre-sales plan and manage stakeholder expectations

5+years of industry experience

Fluent in Japanese and English

Qualifications

None

Educational Requirements

Bachelors Degree

Experience Requirements

Proven domain expertise in a pre-sales function - Identifying opportunities, listening, questioning, clarifying detailed requirements, documenting project scope and presenting to customers

Japanese and English

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