May 24, 2022 Tokyo, Japan Financial Technology   Full-time  

Systems Analyst, Assistant Vice President


The Systems Analyst is a client-facing, business and technical position responsible for all aspects of managing the production of the systems for Asia Pacific clients.




This role will involve working closely with clients and providing expert-level remote management, administration and support for clients including:

* Client assistance in optimal use of the system

* User administration/privileges

* Parameter configuration changes

* System availability

* Application and database performance tuning

* Daily operational processing monitoring and support

* Database software patches

* IMS version upgrades

* Assistance with problem support and resolution

* Business Continuity/Disaster Recovery assistance

* Working with colleagues to smoothly transition new Clients to production operation.

* Working with vendors as partners to deliver a tightly integrated, seamless service to our Clients.

* Participation in the development and ongoing refinement, enhancement and continuous process improvement of the services.

* Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.


Skills and Experience

* Proven ability to partner with various internal departments to deliver superior customer service.

* Experience in MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions.

* Any experience with the following is preferred: servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, system monitoring software and disaster recovery/business continuity.

* Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.



Educational Requirements

Education & Preferred Qualifications

Bachelor’s degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Math’s or Statistics is preferred.

Experience Requirements

* Minimum of 2-5 years of relevant industry experience.

* Experience with Financial Services Investment Management, Trading or related systems is highly desirable.

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